Privacy Policy

Last Updated: January 19, 2026

Bio Aion, LLC (“Bio Aion,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when accessing our website, purchasing products, or interacting with our services (collectively, the “Site”).

This Privacy Policy explains what information we collect, how we use it, how it is shared, and your rights and choices, consistent with our Terms & Conditions, Legal Disclaimer, and applicable law.

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

1. SCOPE & APPLICATION

This Privacy Policy applies to:

  • Visitors to our website
  • Customers who purchase products
  • Users who communicate with us electronically
  • Individuals who submit information through forms, checkout, or support channels

This Policy does not apply to third-party websites, services, or platforms linked from our Site.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

We may collect the following categories of information when you voluntarily provide it:

  • Identity Information
    Name, organization, professional affiliation
  • Contact Information
    Email address, phone number, billing and shipping address
  • Account & Transaction Information
    Order details, purchase history, shipping records, customer service communications
  • Eligibility & Compliance Representations
    Certifications regarding age, research capacity, RUO acknowledgment, and compliance with applicable laws

2.2 Payment Information

Payments are processed through PCI-DSS compliant third-party payment processors.

Bio Aion, LLC:

  • Does not collect or store full payment card numbers
  • Does not store CVV codes or sensitive authentication data
  • Receives only limited transaction identifiers necessary to confirm payment

Payment data is governed by the privacy policies of the applicable payment processor.

2.3 Automatically Collected Information

When you access the Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device identifiers
  • Operating system
  • Referring URLs
  • Pages viewed and interaction data
  • Date and time of access

This information is collected through cookies, server logs, and similar technologies.

3. HOW WE USE INFORMATION

We use collected information for legitimate business purposes, including to:

  • Process and fulfill orders
  • Verify eligibility and compliance with RUO requirements
  • Communicate regarding orders, shipping, and support requests
  • Maintain Site functionality and security
  • Detect fraud, abuse, or unauthorized activity
  • Comply with legal, regulatory, and contractual obligations
  • Improve Site performance and user experience

We do not use personal information to provide medical, health, or diagnostic advice.

4. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

  • Enable Site functionality
  • Remember preferences
  • Analyze traffic and usage patterns
  • Improve Site performance

You may disable cookies through your browser settings; however, doing so may limit Site functionality.

5. INFORMATION SHARING & DISCLOSURE

We do not sell or rent personal information.

We may share information only in the following circumstances:

5.1 Service Providers

With trusted third parties who assist with:

  • Payment processing
  • Shipping and logistics
  • Website hosting
  • Analytics
  • Customer support

These providers are authorized to use information solely to perform services on our behalf.

5.2 Legal & Compliance Obligations

We may disclose information if required to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests, subpoenas, or court orders
  • Enforce our Terms & Conditions
  • Protect the rights, safety, or property of Bio Aion, LLC or others

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale, information may be transferred as part of that transaction.

6. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes outlined in this Policy
  • Maintain transaction and compliance records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

Retention periods vary based on the nature of the information and applicable laws.

7. DATA SECURITY

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

8. USER RESPONSIBILITIES

You are responsible for:

  • Providing accurate and current information
  • Safeguarding your account credentials
  • Ensuring that your use of the Site and products complies with applicable law and our Terms & Conditions

9. YOUR RIGHTS & CHOICES

Depending on your jurisdiction, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information, subject to legal retention requirements
  • Opt out of non-essential communications

Requests may be submitted to Support@bioaion.com. We reserve the right to verify identity before responding.

10. NO SERVICES TO MINORS

The Site is intended only for individuals 21 years of age or older.

We do not knowingly collect personal information from minors.

11. INTERNATIONAL USERS

The Site is operated from the United States.

If you access the Site from outside the U.S., you acknowledge that your information may be processed and stored in the United States, subject to U.S. laws.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Changes will be reflected by updating the “Last Updated” date.

Your continued use of the Site after changes constitutes acceptance of the revised Policy.

13. GOVERNING LAW & DISPUTE RESOLUTION

This Privacy Policy is governed by the laws of the State of Arizona.

Any dispute arising under this Policy shall be resolved in accordance with the arbitration provisions set forth in our Terms & Conditions, located on the Bio Aion website.

14. CONTACT INFORMATION

If you have questions or concerns regarding this Privacy Policy, please contact:

Bio Aion, LLC
Email: Support@bioaion.com

We accept all major credit cards! Unlike others, our online payments are fully secure, legal, and seamless. No calls. No contact forms. No emails. Just trust!
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